SkyPop Sphere — Support

Something broken, a question, or a refund? Email skydog8426@gmail.com and you will get a real answer from the person who built the game, usually within a day or two.

Common questions

I bought Remove Ads and the ads came back

Open Settings → Restore purchases. Purchases are tied to your App Store or Google Play account, so restoring works on any device you sign in with.

How do I delete my data?

Settings → Delete my data erases everything the game stores on your device — progress, scores, settings and your random player id. There is no account to close; nothing is kept on a server for you.

How do tournaments work?

Daily and weekly tournaments run on a seeded Rush sphere: everyone that period plays the exact same board, so the leaderboard is a fair comparison. Prizes are cosmetic.

The game runs hot or drops frames

Turn down effects in Settings. If it persists, email the phone model and what you were doing — that report is genuinely useful.

Privacy

See the privacy policy. Short version: your game lives on your device, there are no accounts, and the only third-party data collection is the ad SDK that keeps the game free.